Terms of Service

Last Updated: 25/05/2025

1. Agreement to Terms

Welcome to Tiwtor ("we," "our," "us," or the "Company"). These Terms of Service ("Terms") govern your use of our language learning platform, including our mobile application and website (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

Contact Information:

2. Description of Service

Tiwtor is a language learning platform that provides:

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 13 years old to use our Service. If you are under 18, you must have your parent or guardian's permission to use the Service.

3.2 Account Registration

3.3 Account Termination

You may terminate your account at any time. We may suspend or terminate your account if you violate these Terms.

4. Acceptable Use

4.1 Permitted Use

You may use our Service for personal, non-commercial language learning purposes in accordance with these Terms.

4.2 Prohibited Activities

You agree not to:

5. User-Generated Content

5.1 Your Content

You retain ownership of content you upload to create language learning materials ("Your Content"). By uploading Your Content, you grant us a worldwide, non-exclusive, royalty-free license to:

5.2 Public Content

If we introduce public sharing features in the future:

5.3 Content Standards

Your Content must:

5.4 Content Removal

We reserve the right to remove any content that violates these Terms or is otherwise objectionable, but we have no obligation to monitor or review content.

6. Intellectual Property Rights

6.1 Our Rights

The Service, including all content, features, and functionality, is owned by us and is protected by copyright, trademark, and other intellectual property laws. This includes:

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal language learning purposes.

6.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service become our property and may be used without compensation or attribution.

7. Payments and Subscriptions

7.1 Payment Processing

In-app purchases are processed by Apple (App Store) or Google (Google Play), and are subject to their respective terms and refund policies. If we offer account management purchases on the website in the future, those may be processed by Stripe and subject to Stripe's terms of service and privacy policy.

7.2 Subscription Terms

7.3 Price Changes

We reserve the right to change our pricing with 30 days' notice to existing subscribers.

7.4 Taxes

You are responsible for any applicable taxes related to your use of the Service.

8. AI and Machine Learning

8.1 AI-Powered Features

Our Service uses artificial intelligence and machine learning to:

8.2 Data Processing

By using our Service, you consent to the processing of your data through AI and ML systems as described in our Privacy Policy.

8.3 AI Limitations

While we strive for accuracy, AI-generated content may contain errors. You should use your judgment and consider multiple sources for important language learning decisions.

9. Fair Usage and Service Limits

9.1 Fair Usage Policy

We implement a Fair Usage Policy to ensure all users have equitable access to our Service and to prevent abuse that could degrade the experience for others. We reserve the right to establish and modify usage limits at our discretion.

9.2 AI and Text-to-Speech Features

Our AI-powered features and text-to-speech services are resource-intensive. To maintain service quality and availability for all users, we may:

9.3 Monitoring and Enforcement

We monitor usage patterns to:

9.4 Throttling and Restrictions

If we determine that your usage is excessive or impacting other users, we may:

9.5 Premium Access

Premium subscribers may receive:

9.6 Violations and Consequences

Abuse of our Service or violation of fair usage principles may result in:

We will make reasonable efforts to notify you before taking restrictive action, except in cases of severe abuse or security concerns.

9.7 Right to Modify

We reserve the right to:

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

11. Disclaimers and Warranties

11.1 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may temporarily suspend the Service for maintenance or other reasons.

11.2 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.3 No Guarantee of Results

We do not guarantee any specific language learning outcomes or results from using our Service.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of England and Wales.

14.2 Jurisdiction

Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of England and Wales.

14.3 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us to seek an informal resolution.

15. Termination

15.1 Termination by You

You may terminate your account and stop using the Service at any time.

15.2 Termination by Us

We may suspend or terminate your access to the Service immediately if:

15.3 Effect of Termination

Upon termination:

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

17.4 Assignment

We may assign these Terms or any rights hereunder without your consent. You may not assign these Terms without our written consent.

17.5 Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control.

18. Contact Information

If you have any questions about these Terms, please contact us:

Email: [email protected] Address: 25-29 Sandy Way Yeadon, Leeds, England, LS19 7EW

For legal notices: [email protected]


These Terms of Service are effective as of 25/05/2025 and apply to all users of our Service.